Labo-CV is a service provided by the company Aleydis Sàrl. These General Terms and Conditions ( (hereinafter "GTC") govern the relations between you (hereinafter "the customer") and the company Aleydis Sàrl (hereinafter "the service provider"), whose head office is located at Chemin de Mornex 3, 1003 Lausanne, Switzerland.
Article 1 - Service
The service provider mainly offers the production of curriculum vitae or cover letters, photo shooting as well as coaching for professional interviews against remuneration of the customer. Several formulas are offered, and give the right to different services described in the "Services and prices" tab.
Article 2 - Price
The prices of the services are indicated in Swiss francs (CHF) all taxes included. The service provider reserves the right to modify the prices at any time but the services are invoiced on the basis of the prices in force at the time of the order validation except in the event of manifest error.
Article 3 - Order
The customer can order directly on the internet: www.labo-cv.ch
To place an order, the customer must follow the steps below:
1/ Click on "Order" on the page https://www.labo-cv.ch/en/services-et-tarifs
3/ Fill in the necessary personal information and follow the instructions
4/ Fill in the payment details
5/ Confirm the order and the payment
The customer declares to have read and accepted these GTC when ordering. Consequently, the customer acknowledges being fully informed of the fact that his agreement concerning the content of these GTC does not require the handwritten signature of a document.
Article 4 - Payment
The orders are entirely paid in advance. The payment of the orders is done by credit cards, by twint or by invoice (including a QR code). In the case of payment by invoice, the service provider will start work as soon as payment is received.
Article 5 - Delivery of the order
Exchanges with the service provider take place only by telephone or electronically. Only professional photos require a face-to-face meeting between the service provider and the client.
The service provider undertakes to provide the customer with a first version of the ordered service within a maximum of 10 working days (once the phone call has been made and the order has been paid by the customer). Regarding the pictures, two high-resolution photos are delivered to the customer within a maximum of 10 working days after the shooting.
The customer has the possibility of requesting modifications / corrections and this at most once within 30 days of the order. The desired changes are transmitted in writing to the service provider in a clear and concise manner. Beyond this period, any request for modification (rewriting of CV, letter, etc.) must be the subject of a new order and online payment.
All documents are submitted in electronic format. Resumes (and cover letters) are provided in PDF format with access to the page layout tool; this access allows the client to modify the content and form (design) of the CV. The customer is responsible for keeping the link to his document, after the 365-day period, the service provider is no longer responsible for access to the document. Cover letters are delivered in word format. Regarding the photos, two high resolution copies are given to the customer within a maximum period of 5 working days following the shooting.
Article 6 - Data communicated by the customer
The customer is solely responsible for checking the accuracy of the content he sends and undertakes not to disseminate information that is inaccurate, malicious, denigrating, wilfully misleading, illicit and / or contrary to good morals and respect for life. private.
Article 7 - Data protection
The information collected on this site through forms or during various exchanges with the service provider is recorded in a computer file for order processing purposes. Subject to the contrary provisions of these GTC, the service provider recognizes the confidentiality of the information that the customer communicates to him when ordering on the site or to one of the services and undertakes not to disclose this information to third parties.
The customer has the right to access, rectify and delete personal data concerning him. To exercise these rights, the customer contacts the service provider by the means of contacts made available to him directly on the site.
The service provider reserves the right to disclose statistics and general demographic information relating to customers, this information then being presented in an aggregate manner.
Article 8 - Refund Policy
The service provider undertakes to do its utmost to meet the customer's requests. Once the service has been ordered and paid for with the service provider, no refund is possible.
Article 9 - Modifications to these GTC
The service provider reserves the right to make changes to these GTC. In case of translation into other languages, only the French version is legally applicable.
Article 10 - Applicable law / Disputes
In the event of a dispute, the GTC in force at the time of purchase are used as the legal basis. These GTC are governed by Swiss law.
The place of jurisdiction is established in Lausanne, Switzerland.
CG - February 2023 edition